 |  | Case Management
Case management is a combination of social work, disharge planning, and utilization review. The process involves assessing the appropriate level of care for each patient as well as working with insurance companies to determine coverage eligibility.
Utilization Review
Utilization review coordinates the admission, concurrent, and retrospective review of all payors, according to specified criteria. Once UR reviews the patient’s admission criteria, such as the doctor’s orders, nurse's notes, and any laboratory/radiology reports, he orshe then notifies the insurance company to obtain approval for the stay.
Social Work
Our case manager is available to help patients and their families prepare for the hospital stay, the discharge, and make possible the most effective use of healthcare services. The case manager helps to organize in-home care or placement in an extended care facility. He or she provides information and referrals for community resources.
Medical Power of Attorney & Living Wills
Medical Power of Attorney and Living Wills are also available through our Case Manager by calling extension 706, or by notifying your nurse. | |
| Contact Information |
|
Laura Bookout
(304) 329-1400 x 706 |