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Quality Improvement Services
Preston Memorial Hospital’s Quality Improvement Service (QIS) Department aims to continually improve the medical center’s performance over the long term by focusing on the delivery of services, tracking outcome data, making recommendations for change, and ensuring that PMH meets state and national standards of excellence. In addition, QIS professionals compare PMH’s performance with best-practice facilities in a process called benchmarking.
Responsibilities of Quality Improvement Services include:
enhancing the quality of services for customers
performance improvement
protecting and ensuring customer rights
monitoring and improving customer outcomes
monitoring and improving patient safety
promoting effective resource allocation
problem identification and problem-solving
preparing the medical center for inspections by accrediting
agencies such as the WV Health and Human Services Commission and the Joint Commission on the Accreditation of Health Care Organizations
How to Reach Us
Location:
3rd Floor
Department Phone:
(304) 329-1400
Fax:
(304) 329-1175
Hours:
8 a.m. to 4:30 p.m., Monday through Friday
Contact Person:
Kathy Wilson,
Coordinator
Phone:
(304) 329-1400 ext. 711
Contact E-Mail:
kwilson@prestonmemorial
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Preston Memorial Hospital
300 South Price Street
Kingwood, WV 26537
(304) 329-1400