Preston Memorial Hospital

    
Quality Improvement Services
Preston Memorial Hospital Quality Improvement ServicePreston Memorial Hospital’s Quality Improvement Service (QIS) Department aims to continually improve the medical center’s performance over the long term by focusing on the delivery of services, tracking outcome data, making recommendations for change, and ensuring that PMH meets state and national standards of excellence. In addition, QIS professionals compare PMH’s performance with best-practice facilities in a process called benchmarking.

Responsibilities of Quality Improvement Services include:





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    • enhancing the quality of services for customers





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    • performance improvement





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    • protecting and ensuring customer rights





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    • monitoring and improving customer outcomes





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    • monitoring and improving patient safety





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    • promoting effective resource allocation





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    • problem identification and problem-solving





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    • preparing the medical center for inspections by accrediting





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    • agencies such as the WV Health and Human Services Commission and the Joint Commission on the Accreditation of Health Care Organizations
       
    How to Reach Us

    Location:
    3rd Floor



    Department Phone:
    (304) 329-1400



    Fax:
    (304) 329-1175



    Hours:
    8 a.m. to 4:30 p.m., Monday through Friday



    Contact Person:
    Kathy Wilson, Coordinator



    Phone:
    (304) 329-1400 ext. 711



    Contact E-Mail:
    kwilson@prestonmemorial

    		 

    Preston Memorial Hospital
    300 South Price Street
    Kingwood, WV 26537
    (304) 329-1400